Operations Management [EL035]

Course highlights

EC points


Start date


End date



Prof. Joseph Pliskin

Course fee

€ 510


Erasmus MC, Rotterdam NL




  • Methodology


How to apply

Detailed information about this course:


Operations management is concerned with evaluating the performance of operating units, understanding why they perform as they do, designing new or improved operating procedures and systems for competitive advantage, making short-run and long-run decisions that affect operations, and managing the work force. To understand the role of operations in any organization, a manager must understand process analysis, capacity analysis, types of processes, productivity analysis, development and use of quality standards, and the role of operating strategy in corporate strategy. The course will also present the focused management approach which can help an organization achieve much more with existing resources. The course will demonstrate how operations management—in particular Lean and the Theory of Constraints (TOC)—can rapidly advance value and performance in any health care organization. Utilizing a systems approach that will be relevant for health care managers and executives, it unpacks and demystifies concepts such as performance measures, operations, quality, cost accounting, pricing, and value enhancement, all as they relate to eliminating waste and non-value-adding activities.

See 'how to apply' for the course registration period.


In this course, students will:

  • Learn about process analysis
  • Learn to calculate capacity utilization
  • Learn the principles of the Theory of Constraints (TOC)
  • Learn basic tools of Focused Management


Attendance, Assignment(s)

Reduction on fees

PLEASE NOTE: This does not apply to the fee of the research master programmes (120 EC points)

No fees are charged for  Erasmus MC PhD candidates, provided they have an account in Hora Finita, the Erasmus University PhD registration system. When submitting the application, you can state that someone else pays your tuition fee.

In case of cancellation or no show, the cancellation policy applies based on the full course fee.


25% reduction for all (international) PhD candidates without formal appointment at Erasmus MC

Upon receipt of your application you will receive a request to upload proof of enrollment as a PhD candidate.